Charging for GP appointments is dumb

There’s a lot of talk about fixing the GP workload crisis by charging patients and using price to influence supply and demand. It seems to work for Dentists and reducing plastic carrier bag use but is it actually that simple or is reality a bit more complicated? Making a dramatic change like this could have … Read more

There aren’t enough GPs because they’ve made the job rubbish

This is the elephant in the room for GP recruitment and retention. Over the last 10 years the job of being a GP has been systematically trashed by successive governments and by the press. The warnings that doctors would leave General Practice have been ignored and now the chickens are coming home to roost with … Read more

Practice Strategy – stop doing stupid things and find your Superpower

Working out a Practice Strategy can seem daunting but it is an essential task. It starts with not doing stupid things that make a fast buck but eventually wreck your business (that’s what they call short-termism). But the fun part is discovering your superpower and then leveraging the living daylights out of it. That’s when the magic … Read more

Purpose – why it matters and how to discover it

One of the characteristics of modern life is that we get so caught up in endless activity, that we never really think about where we are going, and what it is all for. Sometimes that’s because we feel we are too busy just keeping afloat, but even when things are going well, it seems self … Read more

How Viral Recruitment saved our practice

It was the summer of 2019 and we were in trouble. Since the retirement of our senior partner in 2017 we had been trying to find her replacement. And we had failed. We were a nice practice, with a nice income, and nice patients in a nice neighbourhood – and nobody wanted to join us. … Read more

Sorting out GP workload 3 – Patients on the team

There is a lot of talk about promoting self care. But much of this seems to be telling patients off for seeking help with genuine problems. Or else giving them lots of bewildering choices and telling them it is up to them to decide. If we treat patients as overly demanding customers then that is … Read more

Sorting out GP Workload 2 – Personal Assistant

The idea of having a Personal Assistant (PA) to help you can seem a bit unusual for a GP although they are commonplace in other industries. Will they really help? Are they worth their salary? But valuing yourself and looking for ways to maximise the time available for what only you can do is often … Read more